FAQs

How can we help you, take a look at some of our most frequently asked questions here.

How do I get a quote and take out my policy with you?
Black arrow outline. Pointing down.

Fill out our instant quote form and one of our friendly advisors will call you back as soon as possible to discuss the options you have. Alternatively, you can take out your policy online call us on 0333 733 0733

How do I cancel my policy?
Black arrow outline. Pointing down.

You can cancel your insurance policy any time by giving notice of cancellation via letter or email. If you for any reason decide to cancel your policy within the first 14 days from the date of issue or receipt of your policy terms and conditions, we will refund you any premium payments you have already paid and recover any outstanding payments.

If you cancel your policy outside those 14 days, there will be no refund of the premium. For policies paid annually, a pro-rata return premium will be given less an administration charge of £30. If you made a claim no refund will be due.

Where are you based?
Black arrow outline. Pointing down.

We are based in Bournemouth and are proud to offer cover all to all landlords and homeowners all across the UK.

Why choose BIG Warranties?
Black arrow outline. Pointing down.

We provide great cover for your home, boiler and appliances, offering great value and reliable service.

We cover all makes of appliances and are one of the most competitively priced providers in the UK.

As well as providing cover for homeowners, we're also proud to offer a range of insurance policies for landlords, including home emergency, boiler and appliance cover.

We value our customers and aim to provide the best experience, from the initial sign up to claims.

I don't want to fill any forms out online, is there a number to call?
Black arrow outline. Pointing down.

Yes! Call our friendly customer service representatives on 0333 733 0733

What appliances do you offer cover for?
Black arrow outline. Pointing down.

We offer cover for a number of appliances including:
Washing machine insurance
Tumble dryer insurance
Cooker insurance
Fridge freezer insurance
Washer dryer cover
Microwave insurance
Dishwasher cover

What landlord cover do you provide?
Black arrow outline. Pointing down.

Appliance insurance
Boiler cover
Plumbing & drainage
Pest infestation
Home emergency cover

What Motor Insurance do you offer cover for?
Black arrow outline. Pointing down.

We offer cover for both breakdowns in the UK and Europe to support you when you need that roadside assistance.

What Home Emergency cover do you offer for?
Black arrow outline. Pointing down.

We provide cover for:Home Emergencies
Boiler Cover
Pest Infestation
Plumbing & Drainage

I am not happy what should I do?
Black arrow outline. Pointing down.

Please call us on 0333 733 0733 our customer services representatives will do everything they can to help resolve your problems.

How long does my cover last for?
Black arrow outline. Pointing down.

Your cover can last as long as you would like, the minimum requirement is 1 month.

Join our newsletter

For the latest BIG news and tips on how to keep your cost of living low.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By subscribing you agree to our Communication Policy
We provide a great range of home appliance insurance policies and warranties for landlords and homeowners across the UK, covering ovens, fridges, washing machines, freezers, dishwashers and more. Plus affordable landlord and homeowner home emergency insurance covering boilers, plumbing and drainage and even more.
© {YEAR} BIG Warranties Ltd (Company No. 07002567) is authorised and regulated by the Financial Conduct Authority under FRN No.798998. BIG Warranties Trading Address: Enterprise House, 21 Oxford Road, Bournemouth, BH8 8EY