Looking for more info on our Appliance Cover?

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How can we help?

We will cover your appliance against accidental damage and breakdowns including electrical and mechanical faults. For mobile and gadget cover terms and conditions please visit our sister brand www.row.co.uk

Most extended warranty insurance covers you for electrical faults when your original manufacturer's policy ends. However, should you damage your appliance accidentally and damage the screen or components inside, you may not be covered by other companies. A BIG Warranties policy will cover you against accidents and electrical or mechanical faults saving you hundreds of pounds of repair costs.

It can be extremely expensive to repair your appliances, and on many occasions, faults may not even be possible to resolve. Sometimes people decide to buy a new appliance costing them hundreds of pounds. By deciding to purchase a policy from us you can relax knowing that you will receive a first class service, no surprise bills and full technical support all year round (excluding weekends, Christmas day and New Year's day).

You may cancel this policy at any time by writing to us via the contact details below. If you cancel this policy within 14 calendar days of receiving it you will receive a full refund of any premiums you have paid to us.

If, however, you have made a claim during this period we reserve the right to deduct any costs we incur in respect of that claim from the refund of premium. We will tell you if we are making this deduction.

If you cancel this policy after such 14 calendar day period, cancellation will be effective immediately. If you decide to cancel after 14 days of starting the policy you will receive your premium back, minus any months of cover used and an administration fee of £30.

Our policy is straightforward; we cover you for up to £500.00. This will cover the majority of appliances in the marketplace. If your appliance costs more than £500 to repair we may move to replacements, or offer you a cash settlement.

You will not have to pay any other costs if you claim after 30 days of the policy start date. If you claim within 30 days you will be charged a £175 excess fee.

We believe that BIG Warranties currently offer the cheapest quality appliance warranty product. However, if you find a similar warranty product cheaper, let us know and we'll do our best to match the price!

Simply complete the form online and we will get you a quote as soon as possible.

The cover is for a as long as you want it for, with a minimum one month period.

You can make payments from your credit/debit card or via direct debit either monthly, quarterly or annually. Once we have received your payment your policy will begin.

To make this process as smooth as possible please select 'raise a claim' at the top of the screen and fill in our online claims form. 

Please call us on 0333 733 0733 where our customer services representatives will do everything they can to help resolve your problems. If you are still unhappy after speaking to us, please click here for our full complaints procedure in our terms and conditions.

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