Common plumbing emergencies & how to handle them

5 min read
Published on
August 14, 2024
Image shows a woman holding a bucket under a leaking pipe under her sink. She is showing a plumber what the issue is.
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A homeowner's guide to handling plumbing emergencies

Plumbing emergencies can strike at any time, often catching homeowners off guard. A small leak can quickly turn into a significant problem, causing damage and disruption. At BIG Warranties, we understand the stress and inconvenience that plumbing issues can bring, which is why it's essential to be prepared and know what steps to take when a plumbing emergency arises.

Here are five common plumbing emergencies and some tips on how to handle them effectively.

1. Burst pipes

A burst pipe is one of the most serious plumbing emergencies. It can lead to extensive water damage and costly repairs if not addressed immediately. If you suspect a pipe has burst, the first thing to do is turn off the water supply at the main valve. This will prevent further water from entering your home and causing more damage. Next, turn on all the taps in your home to drain the remaining water from the pipes. Once the immediate crisis is under control, contact a professional plumber to repair the damaged pipe.

2. Blocked drains

Blocked drains are a common issue that can quickly escalate into an emergency if not dealt with promptly. Signs of a blocked drain include slow drainage, unpleasant odours, and gurgling noises from your pipes. In many cases, you can clear a minor blockage yourself using a plunger or a drain snake. However, if the blockage is severe or persistent, it's best to call a plumber for assistance.

3. Overflowing toilets

An overflowing toilet is not only inconvenient but can also cause significant water damage to your home. If your toilet is overflowing, it’s crucial to act quickly. Start by turning off the water supply to the toilet; this is usually done by turning the valve located behind the toilet. Next, try to clear the blockage using a plunger. If this doesn’t work, you may need to use a toilet auger or call a plumber for assistance.

4. Leaking water heater

A leaking water heater can cause water damage and leave you without hot water. If you notice water pooling around your water heater, it’s essential to act fast. Turn off the power supply to the water heater and close the water supply valve. Depending on the severity of the leak, you may need to drain the tank to prevent further damage. It’s crucial to have a professional plumber assess the situation and determine whether the water heater needs to be repaired or replaced.

5. Sewer system backup

A leaking water heater can cause water damage and leave you without hot water. If you notice water pooling around your water heater, it’s essential to act fast. Turn off the power supply to the water heater and close the water supply valve. Depending on the severity of the leak, you may need to drain the tank to prevent further damage. It’s crucial to have a professional plumber assess the situation and determine whether the water heater needs repair or replacement.

Protect your home with Plumbing & Drainage cover

Plumbing emergencies are unpredictable and can be costly to fix. Having plumbing and drainage cover in place can provide you with peace of mind, knowing that you’re protected against the unexpected. With BIG Warranties' home emergency cover, you can rest assured that help is just a phone call away. Our plumbing and drainage cover ensures that you’re prepared for any* plumbing emergency, so you can focus on what matters most – enjoying your home.

*See page 7 of our Home Emergency T&Cs to find out what is covered and excluded.

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