Boiler insurance FAQs

A boiler is the heart of your heating system, our team is here to help ensure any questions you have regarding our boiler cover are answered. Find our answers below or feel free to give us a call today!

What does boiler insurance cover?
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If you have selected boiler insurance and you experience a complete loss of heating and/or hot water, we will send out an approved contractor to assist you.

What boilers are eligible to be insured?
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Whatever the make and model of your boiler we can cover you with one of our boiler insurance policies. Fill out our form to get a free quote now. Boilers up to 15 years old can be covered by this policy.

What happens if you cannot fix my boiler?
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If we deem your boiler beyond economical repair and it is under 6 years old, we will provide a £500 contribution towards the cost of replacing your boiler so your home will have heating and hot water once again without compromising the quality of your heating system. If your boiler is over 6 years of age and we deem it beyond economical repair, then we will give you a contribution of £250.

If you have a landlord policy and we deem it beyond economical repair, we will give you a contribution of £250.

Please note the boiler replacement contribution does not apply within the first30 days of your policy start date.

Is there a limit on how many claims I make?
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This policy has a claims limit of up to £5,000 per year, and up to £2,500 per claim (inclusive of VAT). You can claim up to 3 times a year covering; call outs, parts and labour.

How do I find out more about boiler cover insurance?
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To find out more about our boiler cover policies can call 0333 733 0733 and speak to one of our friendly team members. Alternatively, you can fill out our form to get a free quote and one of our team members will call you back as soon as possible.

How long is my boiler covered for?
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Provided your boiler is below 15 years old it can be covered for as long as you would like. Your policy start date will be shown on your certificate of insurance. Your policy will be on either an annual basis which continues for a period of twelve months or on monthly renewable a basis.

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We provide a great range of home appliance insurance policies and warranties for landlords and homeowners across the UK, covering ovens, fridges, washing machines, freezers, dishwashers and more. Plus affordable landlord and homeowner home emergency insurance covering boilers, plumbing and drainage and even more.
© {YEAR} BIG Warranties Ltd (Company No. 07002567) is authorised and regulated by the Financial Conduct Authority under FRN No.798998. BIG Warranties Trading Address: Enterprise House, 21 Oxford Road, Bournemouth, BH8 8EY