Landlord home emergency

Got a question about our landlord home emergency insurance policies? Our landlord insurance specialists have answered your most frequently asked questions.

Whats included in landlord home emergency cover?
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- Plumbing & Drainage

- Internal Electricity

- Gas Supply

- Water Supply

- Security

- Access to Home

- Pests

- Overnight Accommodation

Alternatively, you could upgrade to a Home Emergency and Boiler cover which will include additional benefits such as:

- Boiler breakdown

- Roofing

- Boiler Replacement Contribution

- Alternative Heating

What are the benefits of our landlord home emergency cover?
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- Up to £2,500 per individual claim, and up to £5000 in total per policy year

- 24-hour emergency claims

- Parts, labour & call out included

- Maximum of 3 claims per year

- No admin or call-out fees

What is landlord home emergency cover?
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Home Emergency cover is a type of insurance which is designed to ease stress during a crisis and that will provide emergency assistance to you in your home. These sorts of home emergencies are varied by nature, but commonly include burst pipes, broken boilers, blocked drains, an electrical failure, pest infestations which could make your home unsafe.

What is classed as an emergency?
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An emergency is a sudden and unexpected event at your property which if not dealt with immediately will make your home unsafe or insecure or will cause damage or further damage to your home and its contents or will leave your home without mains services.

Am I covered if my tenants house is burgled?
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Under the policy, action would be taken to make the home secure again until a permanent solution could be found by you or your property and/or contents insurance.

How do I make a claim?
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If you hold a landlord policy, please call: 0345 030 5926

Our terms and conditions can provide you more information about how to make a claim.

Gas leaks must be immediately notified to the National Gas Emergency Service on 0800 111 999 before calling the claims team.

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We provide a great range of home appliance insurance policies and warranties for landlords and homeowners across the UK, covering ovens, fridges, washing machines, freezers, dishwashers and more. Plus affordable landlord and homeowner home emergency insurance covering boilers, plumbing and drainage and even more.
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